I truly do appreciate the instructor and his enthusiasm. I can only imagine how difficult it must be to have to be "up" and enthusastic for such a long training especially when there are so many people who are attending who are non-responsive or aren't on camera. His level of expertise and knowledge of this topic is wonderful. I think that this training has been a good investment of my time (and my agency's money).

​Although the training was done online via Zoom, it was very interactive and engaging.  The presenter did an amazing job of keeping the pace of the training and having everyone involved, his definition/explanations of the techniques we learned was clear and helpful.  I really enjoyed the breakout rooms/sessions, it was nice to be able to still interact with each other online.  

I was instantly invigorated.  I remembered how much I like this training.  Sad to say I've not really applied it but I will now!  What I liked best was 1.  Remember how much I really like this tool.  And 2.  Extremely pleasantly surprised we got to break out in groups.

Even though I get nervous I really liked the interactive element and how it seemed very conversational, not just someone preaching to us and expecting us to just retain a bunch of information and acronyms. I also liked the opportunity to practice with real things that are going on in our own lives

Our facilitator was great and friendly. It created a more casual approach for our participation as well to learn the information. The layout of both days was easy, and it was great to not just have a presentation/and or read off our handouts.

The fact that the instructor obviously had applied these skills in real world settings made the training more meaningful.

I liked his use of the breakout rooms and found it definitely kept me more engaged.

I really enjoyed the presenter modeling before sending us into activity. The group sessions and facilitators' pace and information was all 

The workshop was very informative and helpful, I enjoyed the interaction with other professionals as well as the information.  It will definitely help with effectively doing my job as well as everyday interactions.

The presenter was very knowledgeable on the subject and was great at encouraging people to engage with the activities. 

I enjoyed that you had a presenter who was very informative, yet made the sessions fun.  He would give us good feedback on how to work with our clients.  He used a lot of examples that were easy to understand and relate to.

The ASK TELL ASK and how the client question can be answered without them feeling offended especially at the time  I think the instructor did a great job! I believe improvement is needed at our end!