Systems for Adapting What You Are Already Doing - NOT Start from Scratch!

Smart Approach

Serious organizations recognize the value of systems that enhance skill acquisition, retention, and growth stemming from training investments. These systems by design are replicable and sustainable to help organizations become less dependent on external trainers and programs.

Our Case Management and Care Coordination (CM) Series is such a system. You will be in a position to learn how to utilize the system to adapt what you are already doing - NOT start from scratch!

How The System Works

Delivering services to clients requires efficient case management achieved by empowering the individual receiving services. Effective empowerment comes from being "assistive" and collaboratively teaching and guiding. Our system prioritizes three essential success keys to achieve that end.

1. Effective Engagement of Individual clients being served: Ensure that frontline professionals are equipped with proven skills for enhanced and effective client "contact moments". Examine evidence-based approaches and use of Motivational Interviewing (MI) skills to achieve durable client outcomes.
   
   
2. Skilled Coordination of Resources clients need: Learn collaborative strategies for identifying, engaging, and coordinating resources and services clients need. Explore the use of "warm hand-offs" to ensure clients' utilize the resources.
   
   
3. Family Engagement in Community: Learn proven methods for engaging and leveraging the support that families the client values can provide through Family Group Decision-Making, Teaming, and Conferencing.

How "CM Days" Is Organized

It is 3-Days focused on how to institute a sustainable in-house collaborative case management system. Think of it as an evidence-based "3-legged stool" approach emphasizing collaboration, and can be replicated.

• Session-1 (May 1): Approaches for engaging the Individual 1-on-1.
• Session-2 (May 2): Learn to identify, engage, and coordinate available Resources.
• Session-3 (May 3): Explore proven methods for leveraging Family in community.

Why Attend?

Human, social, or justice services professionals come here to learn ways they can adapt what they are currently - rather than start from scratch.

Say goodbye to disjointed training initiatives that are truly a waste of time and investment.

Make the shift to a coherent and efficient approach that ensures all stakeholders (staff, clients and their families, and relevant community providers) participate. 

• Join us for 1, 2, or all 3 days of live online sessions.
• Benefit from expert coaching that provides clarity and guidance.
• Cap off your experience with optional certification.

Team Attendance Matters: Success is a team sport! Learn together, collaborate, and grow as a unit.