• TRAUMA-INFORMED CARE MANAGEMENT EXCELLENCE | January 13th (Full-Day Masterclass) |  Learn More & Secure Your Slots
  

Learn to embed trauma-informed principles to ensure that service delivery, management, and culture reflect a deep understanding of how trauma affects service recipients and those providing care.

• SUBSTANCE USE DISORDERS - ALCOHOL & OTHER DRUGS  |  January 20th (Full-Day Masterclass) |  Learn More & Book Slots

Full day session on substance use disorders, alcohol and other drugs - treatment, management and prevention.

• MANAGING EMPLOYEE PERFORMANCE (Working Well With Staff & Succeeding)  |  February 5th (90-Minute Webinar) | Learn More & Book Slots
  

Using effective supervisory skills to motivate teams and lift morale while holding people accountable to ensure consistent staff productivity - whether staff works onsite, remote.

• HOW TO PREP, WRITE & DELIVER ON-TIME EMPLOYEE REVIEW - EVERY TIME | February 12th (90-Minute Webinar) | Learn More & Book Slot

This program teaches a process for instituting a system that adapts your established performance standards to transform routine evaluations into powerful tools for growth.

• CASE MANAGEMENT & CARE COORDINATION | April 15, 22 & May 6th (Three (3) Full-day Masterclasses) | Learn More & Book Slots
  

Take the individual courses, or any combination to learn skills that make up the in-house case management capacity building system for (a) engaging individuals receiving care, (b) coordinating resources they need to succeed, and (c) working with their families.

• • April 15th (a): Skills for Individual Engagement
  • April 22nd (b): Approaches for Coordinating Resources & Services
  • May 6th (c): How to Engage Client Families
    
    
• MANAGING EMPLOYEE PERFORMANCE (Working Well With Staff & Succeeding) | May 7th (90-Minute Webinar) | Learn More & Book Slots

How to use effective supervisory skills to motivate teams and lift morale while holding people accountable to ensure consistent staff productivity - whether staff works onsite or remote. 

• HOW TO PREP, WRITE & DELIVER ON-TIME EMPLOYEE REVIEW - EVERY TIME | May 14th (90-Minute Webinar ) | Learn More & Book Slots

This program teaches a process for instituting a system that adapts your established performance standards to transform routine evaluations into powerful tools for growth.

• MOTIVATIONAL INTERVIEWING (MI) SKILLS | August 12 & 19 |  Learn More & Book Slots

Day-1 trains all front-line teams, their supervisors and internal agency trainers on how to use MI skills to enhance individual engagement. Day-2 teaches supervisors and in-house agency trainers to use MI skills to coach practitioners using MI.

• • August 12th: MI engagement skills for all staff
  • August 19th: Using MI Skills to coach others on the use of MI Skills
    
    
• MANAGING EMPLOYEE PERFORMANCE (Working Well With Staff & Succeeding) | September 10th (90 Minute Webinar) | Learn More & Book Slots

Using effective supervisory skills to motivate teams, lift morale, while holding people accountable to ensure consistent staff productivity - whether staff works onsite or remote.

• HOW TO PREP, WRITE & DELIVER ON-TIME EMPLOYEE REVIEW - EVERY TIME  |  September 17th (90-Minute Webinar)  |  Learn More & Book Slots

This program teaches a process for instituting a system that adapts your established performance standards to transform routine evaluations into powerful tools for growth.

• MOTIVATIONAL INTERVIEWING (MI) TRAINER TRAINING SKILLS | October 14 & 15, (2 Full-Day Masterclasses) | Learn More & Book Slots

2-Day MI trainer training skills for in-house agency trainers.

• • October 14th: MI Trainer Training Pt.-1 of 2
  • October 15th: MI Trainer Training Pt.-2 of 2